Privacy Policy
1. Introduction
Chitown Food Trucks LLC (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our food trucks, place an order, use our website or mobile services, or otherwise interact with us.
By using our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
A. Personal Information
We may collect personal information that you voluntarily provide, including:
- Full name
- Email address
- Phone number
- Billing and payment information
- Order details (including food preferences)
- Delivery or pickup location
B. Automatically Collected Information
When you interact with our website or digital services, we may automatically collect: When you interact with our website or digital services, we may automatically collect:
- IP address
- Device type and operating system
- Browser type
- Location data (if enabled on your device)
- Usage activity (pages visited, time spent, interactions)
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill food and beverage orders
- Provide order confirmations and updates
- Improve our services, menu offerings, and customer experience
- Send promotions, offers, and updates (with your consent where required)
- Maintain safety and prevent fraudulent transactions
- Comply with legal and regulatory requirements
4. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Payment processors to securely complete transactions
- Technology providers (e.g., website hosting, ordering systems)
- Delivery partners if delivery services are offered
- Government or law enforcement authorities when required by law
All third parties are required to maintain the confidentiality of your information.
5. Cookies & Tracking Technologies
Our website and digital platforms may use cookies and similar tracking technologies to:
- Enhance your browsing experience
- Save preferences
- Analyze website traffic and performance
You may disable cookies through your browser settings, but doing so may affect functionality.
6. Data Security
We implement commercially reasonable safeguards to protect your personal information, including secure payment processing and restricted access to sensitive data.
However, no method of transmission over the internet or electronic storage is completely secure.
7. Your Privacy Rights
Depending on applicable U.S. and Illinois laws, you may have the right to:
- Request access to the personal data we hold about you
- Request corrections or updates to your information
- Request deletion of your personal data
- Opt out of marketing communications at any time
To exercise your rights, contact us at: Eat@chitownfoodtrucks.com
8. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If such data is discovered, we will delete it promptly.
9. Third-Party Services
We may use third-party services (such as online ordering platforms or payment gateways). Your interactions with those platforms are subject to their respective privacy policies.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted with a revised “Effective Date.”
11. Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Chitown Food Trucks LLC.
Email: Eat@chitownfoodtrucks.com
Phone: +1 (773) 503-2933
12. Optional Clause for Platform Expansion
If Chitown Food Trucks LLC expands into a broader ordering platform or marketplace:
"We may collect and share necessary data between partnered food vendors and service providers to fulfill orders efficiently. All partners are contractually obligated to protect customer data."
Legal Note
This Privacy Policy is designed to comply with general U.S. privacy standards. As your business grows, you may need to incorporate additional compliance measures such as:
- California Consumer Privacy Act (CCPA/CPRA)
- General Data Protection Regulation (GDPR), if serving international customers
